Business Automation

Take repetitive work off your team's plate

We connect the tools you already use and automate the routine steps between them, so people spend their time on work that needs a person.

Problems we solve

Does any of this sound familiar?

  • New leads are copied by hand from one tool to another

  • Follow-ups depend on someone remembering to send them

  • Weekly reports are built manually from several sources

  • Customer data is spread across spreadsheets, inboxes and apps

  • Incoming messages need to be read and sorted by a person

  • Approvals and handovers get stuck in chat threads

  • Onboarding steps are repeated one customer at a time

  • The tools you pay for do not talk to each other

What we build

Five places automation usually helps

Lead and enquiry handling

Capture enquiries in one place, acknowledge them quickly and make sure someone is reminded to reply.

Customer communication

Send the right message at the right step, such as confirmations, reminders and onboarding emails.

Internal workflows and approvals

Move tasks between people with clear owners, so nothing waits on a forgotten message.

Reporting and data syncing

Pull numbers from your tools on a schedule and combine them into one regular summary.

AI-assisted tasks

Use AI to draft, summarise or sort routine content, with a person reviewing before anything important goes out.

How it works

Six steps, one workflow at a time

  1. Understand the process

    We learn how the work happens today, who does it and where time is lost.

  2. Map and prioritise

    We list the steps and choose the one that is worth fixing first.

  3. Design the workflow

    We agree what triggers it, what happens next and where a person stays involved.

  4. Build and connect

    We set it up using the tools you already have wherever that works.

  5. Test with real cases

    We run real examples through it and fix what breaks before it goes live.

  6. Hand over and review

    We document how it works and check back after it has been running for a while.

Example workflows

What this can look like

These are illustrative examples to show the idea. They are not client case studies, and yours would be designed around how your team works.

Illustrative example

Handling a new enquiry

  1. Step 1A form is submitted
  2. Step 2The details are saved in one place
  3. Step 3The person gets an acknowledgement
  4. Step 4A team member is notified
  5. Step 5A reminder appears if nobody has replied after two days
Illustrative example

A weekly summary report

  1. Step 1Numbers are pulled from your tools on a schedule
  2. Step 2They are combined into one summary
  3. Step 3Gaps or odd figures are flagged for a person to check
  4. Step 4The summary is sent to the team every Monday
Illustrative example

Onboarding a new customer

  1. Step 1A customer signs up
  2. Step 2A welcome message is sent
  3. Step 3A setup checklist is shared
  4. Step 4A reminder is sent if a step is still open
  5. Step 5A person steps in if the customer looks stuck

Start here

Tell us what to automate

A few lines is enough. Describe the task, who does it now and how often it happens. We will reply with whether automation is a good fit and what a first step could be.

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Where is the manual work? (choose any)